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Retail Contracting Service If you are an existing customer and need to request service, please choose the "request service" option above. RCS performs repairs in all trades of construction and maintenance nationwide for retailers, restaurants, and other multi-location facility owners. We perform repairs, maintenance and construction for multi-location retailers, restaurant chains and commercial facility owners nationwide.

At RCS, we understand running your establishment - especially with multiple locations - is challenging enough without having the added burden of calling a new service provider every time you need something repaired.
Services
Please feel free to upload pictures and or a work order form along with your service request here. If you are a new customer, submit your service request & we will contact you to get you set up! An RCS service representative will contact you in regards to your service request & a schedule date/time for service.
After growing up in commercial construction, Lance Calvert (owner of RCS) was introduced to the national facility management industry. Lance received a repair service request from a major retailer in 1999. Soon after performing that repair and developing a long-term customer relationship, Lance's path to building a national facility management company began. After years in commercial buildout and remodels, Lance set his sights on being an expert in repairs for multi-location retailers and restaurants.
RCS to sum it up has been a great partner, you can easily reach them and despite any challenging request they have met and exceeded. Recently during Hurricane Mathew RCS was instrumental in not only completing multiple tasks, in multiple locations of varying difficulty in scope and timing, under pressure and late notice, but they pulled all tasks tighter anticipated my needs and completed everything that was requested. Not only did they do that but the pricing was much cheaper than other competitor bids and well within any expectations.
When dealing with facilities management, finding trustworthy, quality providers for every location and every type of issue is a challenge. So, at Retail Contracting Service, we specialize in streamlining the process. Furthermore, we make it easy to find the professionals you need. Our professionals can take care of the facility maintenance, repairs and construction needs for all your locations. As a result, no matter what part of the country you are in or how many locations you handle, we make it easy.
Reviews (11)
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Kyle K.
Jul 12, 2020
They still haven't paid for a job from 6 months ago. Taking them to court. Lance Calvert is the theif in charge.
Paul Perdue
Jun 20, 2020
Retail Contracting Service is extremely easy to deal with and they pay on time. Teresa and the other ladies I have had the opportunity to deal with are professional and friendly as well as helpful. Paul
Jason Mazzer
Jun 16, 2020
We enjoy working with RCS as they have excellent customer service and knowledgeable staff! We appreciate the business we receive from RCS and hope to continue our partnership for many years to come! - Jason Mazzer Plumbing & Heating, LLC.
Drew Smoove
Apr 06, 2020
Worst contracting service my company ever worked for. My company and, "RCS", agreed on a set price for a cleaning job that is located 30 miles away and required a toll going both ways. I was not paid for the services i provided until 3 months later. Once i was paid, i only received half of the pay.
Aaron Keck
Feb 03, 2020
RCS has been extremely responsive to my requests and does a good job always keeping me informed on repairs at our restaurants. Our Account Manager, Alysha Ramirez, has done an excellent job.
Mike Wetmore
Jan 04, 2020
If your reading this review it's probably to late because you to have been cheated by this company. They send you over work orders, you send out your technician, your technician helps them find the model # of the part they need.performs small diagnoses. After you help them and spend your time on the phone helping them from many states away. They will tell you they will have it shipped to the store. you might or might not hear from them again.

When you try to collect your service charge for coming out they refuse to pay saying they never authorized the work or some other excuse. I agree with the other 1 star posts on here must be friends or paid reviews. If your a contractor, plumber, electrician hang up the phone and move onto a paying customer you will get beat save your hard earned money. Avoid this company at all costs!
Georgia Peach
Jun 30, 2019
My experience with RCS has been outstanding! Their service was great and was performed really fast and efficiently. I was particularly impressed with the friendliness of the entire staff. RCS is a very reliable company that you can put your confidence in!
Ronald Cooper
Dec 23, 2018
Great company to work with, so far. We haven't done a lot of work with RCS; however, the work that we have done has been smooth. I can always call them with any issue and have it resolved pretty quick.
Pja Maintenance
Nov 28, 2018
Scam alert! THE GOOD REVIEWS ON HERE MUST BE FROM EMPLOYEES AND FAMILY MEMBERS. We did a few jobs for this company in a week totaling $4900 and stop accepting work until we start receiving payment, it's been 6 months and now they refuse to pay for any work completed. the Owner is a scam artist don't trust a word he tells you. Because its nothing but lies. I wish I could leave -stars because they don't even get a one star from us.
T. Gregory
Nov 05, 2018
I highly recommend RCS as a high quality, responsive, family owned business for all your maintenance/repair/planning needs today or in the future anytime, anywhere, nationwide. We are a family owned service provider in the Atlanta Metro area, and we know that QUALITY and CUSTOMER satisfaction is critical - It means standing behind promises made, no matter the contractors involved. RCS will make good on work promised. That's the way we run our business.
James Alsip
Dec 26, 2016
My company has partnered with RCS for many years. Even when a job has gone bad, RCS was accessible and ready to work with us to resolve the issues. It is good to be treated as a partner and not a vendor. After 31 years in the sign business, I rarely recommend a company. RCS has my up most trust and highest recommendation.