Thanks for stopping by Great Climate the Web site of Custom Climate Control. We are a complete service firm that supplies Quality Residential and Commercial serves to Fredericksburg and the surrounding countryside. We have offered services for 20 years in this area and plan to be here for many years to come.
Reviews (2)
Green Mantis MarkP
Apr 08, 2019
Had a problem with my furnace on a very cold weekend. My house was COLD.I called this company and was received by an actual person, not an answering machine. She assured me a technician would be available in two hours. Dennis showed up as advertised and commenced to solving the problem in less than an hour! House got warm, wife was happy: and I was a hero for calling. Thank you Dennis!
Charlene Raby
Jun 20, 2013
We used them about a year ago, found them on Yelp with good reviews so thought we would use them again as our first experience was great. Apointment was made for Tuesday after 6 pm but when Dennis was not at our condo by 9:30 pm called Laurie & she said she hadn't heard from him for 2 hours. So we changed appt to next morning but realized that wouldn't work for us so I left message early Wed morning to cancel appt & would call to reschedule.
Which I did later that morning for Thursday after 6 pm. Laurie said for us to call her & she would be able to let us know appx time Dennis would be there. Guess what.we tried calling her but she never answered the phone & no machine came on to leave a message. Also Dennis never showed up or called to advise his status. They talk a good game over the phone but have exactly ZERO results.
We have now contacted another AC repair firm & they will be hear today after 3 pm. I would not recommend this business to anyone ever due very poor business & customer service practices.
Which I did later that morning for Thursday after 6 pm. Laurie said for us to call her & she would be able to let us know appx time Dennis would be there. Guess what.we tried calling her but she never answered the phone & no machine came on to leave a message. Also Dennis never showed up or called to advise his status. They talk a good game over the phone but have exactly ZERO results.
We have now contacted another AC repair firm & they will be hear today after 3 pm. I would not recommend this business to anyone ever due very poor business & customer service practices.
