Our self-service customer solutions are convenient and simple. Please visit our Contact Us page for a list of residential and business options to avoid extended wait times. We look forward to serving you! Energy Assistance Programs: Providing help for individuals and families with their natural gas utility bills and other basic needs. Check out the ones we prefer. Find a contractor for your natural gas needs through our Qualified Gas Contractors-Preferred (QGC-P) program.
Services
With roots that stretch back to 1850, Virginia Natural Gas serves more than 300,000 residential, commercial and industrial customers in southeastern Virginia. Robert Duvall serves as president of Virginia Natural Gas. In this role, he is responsible for the safe and reliable delivery of natural gas to over 300,000 customers in southeastern Virginia and the company's system growth and expansion and community involvement. In addition, Duvall serves as senior vice president of Southern Company Gas and is a member of the Southern Company Gas Management Council.
With roots that stretch back to 1850, Virginia Natural Gas serves more than 300,000 residential, commercial and industrial customers in southeastern Virginia. You might see us working in your neighborhood as part of our efforts to update our pipeline infrastructure. Virginia Natural Gas is proud to offer career opportunities in a variety of technical, administrative and professional fields.
Our self-service customer solutions are convenient and simple. Please visit our Contact Us page for a list of residential and business options to avoid extended wait times. We look forward to serving you! Whether your home is already set up to receive service or you need to have service installed, we're ready to help you begin enjoying the comfort and reliability of natural gas. We offer a variety of convenient bill payment options, including online bill payment, paperless billing, AutoPay and more!
Whether your home is already set up to receive service or you need to have service installed, the professionals at Virgnia Natural Gas are ready to help you begin enjoying the comfort and reliability of natural gas. Whether it's a generator, natural gas stove, or fireplace, contact us first to learn what your home needs to add natural gas services.
Reviews (10)
Jay Crum
May 08, 2022
Jim Merrill
Apr 27, 2022
Philip Wellman
Feb 14, 2022
My Wife'S. Husband
Jan 12, 2022
Pati Hennard
Dec 15, 2021
Shelly Losey
Nov 18, 2021
Terrible company. If I could give this company zero stars I would. I requested multiple times to have my gas turned on and zero response or notification of an appointment. I had to call multiple times and try multiple extensions to get someone that could pull up any information. I requested a same day turn on however it is still not turned on due to their appointment schedule. The customer service lady did as much as she could but the company as a whole is awful.
Lauren Haynie
Nov 14, 2021
Called a few days ago to see if gas was shutoff because my heat will not kick on. Customer service told me that it was on & to get an HVAC person to come check the pilot light on the furnace. Did just that & paid HVAC guy $89 just for him to tell me that my gas is indeed shut off. Tried calling gas company, finally gave up on getting in touch with someone after waiting on hold for 3 HOURS! Now my house is freezing, I'm out of $89 & the money spent on this months bill for gas that I'm not receiving!
Branden Christensen
Sep 24, 2021
Jessi Siebert
Dec 26, 2020
Shut off my gas for no reason in the middle of winter. Checked to make sure my payment came out and then gave them a call. The lady in customer service was friendly but a "error" in their system showed "unauthorized " use and they had someone come to my home while I was at work to shut it off. After a 40 minute phone call with not a lot of explanation to this bizarre situation, she said someone would come up by midnight to turn it back on. Unacceptable but 2 stars because they said sorry.
Robin Kabrich
Nov 14, 2020
