We are happy to announce a new community, McCain's Station in Gallatin, TN. It's located in Sumner County, just 20 minutes from Nashville. Nearby is Old Hickory Lake and Bledsoe State Park, great for hiking, camping, fishing, and more. Since 1927, we have learned a few things about how to make this process smoother. We invite you to discover how you can get the personalized home of your dreams, without all the hassle or exorbitant costs of a custom home. Announcing a new community, McCain Station, in Gallatin, TN.
Follow us
Services
At The Jones Company, we're helping to make your search for a new home an easy and enjoyable process. To fully enjoy our newest features, including saving favorite floorplans or photos, and exclusive access to VIP neighborhood content, sign in below. The Jones Company, a Nashville area new home builder with over 90 years of experience, builds homes that are innovative, well-designed, and solidly constructed. The Jones Company's new home neighborhoods can be found in all the most desirable locations.
The Jones Company takes great pride in, and carefully selects, the neighborhoods where we build our new homes. We understand the importance of finding a new neighborhood as it's more than where you live. It's about the area around your home, schools, freeway access and more which are all factors we keep in mind during our selection process.
Reviews (10)
Carter Collins
Nov 17, 2021
Your commercials are laughable. For those who haven't seen they basically go like this: Woman is home all day while her husband is the bread winner and at work. "Favorite decision of the day" for a woman is apparently picking out what outfit they are going to wear while they stay inside the house and wait for their husband. White family, no interracial couples, no black, Asian or Hispanic people in sight. These commercials scream "white women (only), have your husband buy you a jones home" how tone deaf can you get?
Sabyasachi Paul
Jul 08, 2021
We encountered worst experience with Jones Company during this crazy housing market of 2021. Jones Company started to build last few homes beside very high voltage powerlines at their Kelsey Glen subdivision at Mt. Juliet, Tennessee in the mid of 2021. Their sales agent didn't mention about the "Power Lines" clause in the contract document, we also missed to read it while signing contract.
The "Power Lines" clause pointed out the controversial topic about the possible health hazards due to Electromagnetic field(EMF) from power lines, however it never indicates it's intensity at that particular lot. In general, low voltage power lines with EMF exposure to house within recommended safety limit of 0.3 to 0.8 mG ( Mili Gauss) is acceptable, but those lots has EMF between 3 and 8 mG (we did measure at the lot and shocked to find how city also permits) which is far beyond the recommended EMF exposure level and long term exposure of such high EMF pauses health hazards such as childhood leukemia, insomnia, musculoskeletal pain, cardiovascular diseases etc.
Just to give an example of the potential health risk, research revealed that mortality rate in children with leukemia shown to be up to 370% higher. Such crucial information is missing in the contract and never mentioned by sellers office staff at all. We expressed our concerns and requested to refund the initial deposit, but Jones Company voided contract without refunding the deposit which shows how unfair business they do with their customers.
The "Power Lines" clause pointed out the controversial topic about the possible health hazards due to Electromagnetic field(EMF) from power lines, however it never indicates it's intensity at that particular lot. In general, low voltage power lines with EMF exposure to house within recommended safety limit of 0.3 to 0.8 mG ( Mili Gauss) is acceptable, but those lots has EMF between 3 and 8 mG (we did measure at the lot and shocked to find how city also permits) which is far beyond the recommended EMF exposure level and long term exposure of such high EMF pauses health hazards such as childhood leukemia, insomnia, musculoskeletal pain, cardiovascular diseases etc.
Just to give an example of the potential health risk, research revealed that mortality rate in children with leukemia shown to be up to 370% higher. Such crucial information is missing in the contract and never mentioned by sellers office staff at all. We expressed our concerns and requested to refund the initial deposit, but Jones Company voided contract without refunding the deposit which shows how unfair business they do with their customers.
Lauren Hart
Jun 06, 2021
Poor drainage, doesn't take responsibility for any damages done by their subcontractors, argues and denies everything possible. Their warranty doesn't cover anything apparently. When they finally do get work done, they don't even make sure to have things installed correctly. When it's not installed correctly and you bring it to their attention, it's no one's fault but the homeowners! It's outrageous! Nothing but a money pit!
Jay J.
May 25, 2021
They only good experience we had was during our first sales experience. From the build now through the one year warranty mark our first time new homeowner dreams have been ruined. Our new home has had so many issues from, water leaking under our house (still can't figure out why) mold growth under our home, poor drainage that had to be redone because it was running up hill. Missing insulation in our master bedroom, bathroom and garage that we paid extra for!
To crack flooring, water leaks, improper roof shingle installs, to missing floor joist shims that keep the floor from bouncing. I could go on and on with our 108 page home inspection report. The warranty department is terrible too. Nothing gets done in a timely manner and they barley respond back to you via email, oh and phone calls back? What are those?
Do yourself a favor and find another home builder and stay far away from The Jones Company. All they do it's talk about quality and how they have been in busy for 90 years. Apparently they've lost their touch badly.
To crack flooring, water leaks, improper roof shingle installs, to missing floor joist shims that keep the floor from bouncing. I could go on and on with our 108 page home inspection report. The warranty department is terrible too. Nothing gets done in a timely manner and they barley respond back to you via email, oh and phone calls back? What are those?
Do yourself a favor and find another home builder and stay far away from The Jones Company. All they do it's talk about quality and how they have been in busy for 90 years. Apparently they've lost their touch badly.
Moto Mike
Mar 09, 2021
Just closed on our 3rd Jones home and once again, could not be more pleased. We built with Jones in 2006 in a seller's market, 2010 in a buyer's market and again in 2020, definitely a seller's market, and in all cases could not have been happier with the responsiveness, professionalism, and our beautiful, well made home. There are always surprises when building - that's just a given.
What made our experiences great is how our Jones team managed them upfront with reasonable expectations, then putting us first and showing that our satisfaction was their priority at every turn. What else can we say? We enthusiastically recommend.
What made our experiences great is how our Jones team managed them upfront with reasonable expectations, then putting us first and showing that our satisfaction was their priority at every turn. What else can we say? We enthusiastically recommend.
Megan Whitson
Dec 20, 2020
For quite some time, my husband and I were both absolutely set on remaining in our current Ladd Park Subdivision. An overall lack of semi-private, level lots in The Crest left us feeling discouraged. Just prior to a more formal meeting with Megan McCann at The Crest (would have had us just settling on a less favorable lot), I received an encouraging update from Lauren Mink at Falls Grove - Jones Company had just aquired some additional lots from Ryan Homes.
One lot in particular (Lot 418) was described as a large, flat lot with common area behind --- absolutely something we were struggling to be able to achieve at The Crest. We drove out and walked Lot 418 with Lauren Mink. We both vividly recall Lauren in a dress, with rain boots on, and a tape measure in hand describing how flat the lot was and measuring an estimated "at least 40 ft" of flat yard area behind the proposed footprint of the home.
At that time, we brought up interest in adding a playset and trampoline (and potentially even a pool later) to the rear yard --- Lauren left us feeling absolutely confident that this could easily be achieved. I followed up with our agent and he drove out there on his own as he returned to town a few days later. As he drove out there, he recalled wondering how great the lot must be in order to convince us to move from Franklin to College Grove to build our dream home.
He is also confident that hesaw a very flat lot with (as Lauren also stated in an email) a slight pitch in the rear left (something that seemed impossible to achieve in The Crest). Connecting the "Sales" side commitment at the beginning of our process to the "Construction" side commitment of the end of our process. Lauren Mink's email on September 20, 2019 (during our lot selection process) specifically states: ".Lot 418 is wide and flat with a slight drop in the very back (backs to common space)."Following an extensive conversation with Joe Hollingsworth on site at Lot 418 on Wednesday, June 24th, 2020, we feel strongly that the only way to achieve the level rear yard that they were sold by Lauren Mink during their lot selection process would be to have a retaining wall installed along the rear property line. Achieving greater than 30 ft of level area between the back edge of the poured patio and the rear edge of our lot without any steep slope grading required on any area of our lot.
The VP of Jones, Perry Pratt, declined our ask for a retaining wall which is the only way to give us the lot we thought we were getting when sold the lot. After being declined the retaining wall, we asked that at the very least Jones could sod our backyard as that is (per Joe) essential to preserving the resulting slope at the rear of our lot. Again, we have been denied our request. Leaving us with two expensive "solutions" to get a lot we somewhat thought we were getting when we signed the contract. Buyers, beware. We are VERY unhappy.
One lot in particular (Lot 418) was described as a large, flat lot with common area behind --- absolutely something we were struggling to be able to achieve at The Crest. We drove out and walked Lot 418 with Lauren Mink. We both vividly recall Lauren in a dress, with rain boots on, and a tape measure in hand describing how flat the lot was and measuring an estimated "at least 40 ft" of flat yard area behind the proposed footprint of the home.
At that time, we brought up interest in adding a playset and trampoline (and potentially even a pool later) to the rear yard --- Lauren left us feeling absolutely confident that this could easily be achieved. I followed up with our agent and he drove out there on his own as he returned to town a few days later. As he drove out there, he recalled wondering how great the lot must be in order to convince us to move from Franklin to College Grove to build our dream home.
He is also confident that hesaw a very flat lot with (as Lauren also stated in an email) a slight pitch in the rear left (something that seemed impossible to achieve in The Crest). Connecting the "Sales" side commitment at the beginning of our process to the "Construction" side commitment of the end of our process. Lauren Mink's email on September 20, 2019 (during our lot selection process) specifically states: ".Lot 418 is wide and flat with a slight drop in the very back (backs to common space)."Following an extensive conversation with Joe Hollingsworth on site at Lot 418 on Wednesday, June 24th, 2020, we feel strongly that the only way to achieve the level rear yard that they were sold by Lauren Mink during their lot selection process would be to have a retaining wall installed along the rear property line. Achieving greater than 30 ft of level area between the back edge of the poured patio and the rear edge of our lot without any steep slope grading required on any area of our lot.
The VP of Jones, Perry Pratt, declined our ask for a retaining wall which is the only way to give us the lot we thought we were getting when sold the lot. After being declined the retaining wall, we asked that at the very least Jones could sod our backyard as that is (per Joe) essential to preserving the resulting slope at the rear of our lot. Again, we have been denied our request. Leaving us with two expensive "solutions" to get a lot we somewhat thought we were getting when we signed the contract. Buyers, beware. We are VERY unhappy.
Don Hoffman
Nov 29, 2020
Chris Wiggins
May 24, 2020
Terrible warranty support. Had an issue with our HVAC system, Hiller found that the original unit was installed with a piston backwards (not wear and tear). So I called Jones thinking this would be easily covered, but not to Jones. This and how bad the floor boards are (which are cheap and wear easily) make me unsatisfied with Jones for a new home purchase.
Adrienne Bennett
Feb 13, 2020
The Jones Company installed 112 cluster mailboxes lined up directly across from my driveway 5 months after we moved in. Anyone with half a brain could see that 112 people per day pulling in and backing out across from a driveway, at the bottom of a hill, and around a curve is dangerous. They are not willing to relocate them to a safer area or change the design for what I believe to be financial reasons. Jones Company has made it abundantly clear they do not value the safety of their homeowners.
I even had a Jones Company employee roll her eyes and mock me when I expressed my safety concerns to her while she was at the mailboxes discussing landscaping. Thanks to Jones I can't even let my children ride their bikes in our driveway much less our street.
I even had a Jones Company employee roll her eyes and mock me when I expressed my safety concerns to her while she was at the mailboxes discussing landscaping. Thanks to Jones I can't even let my children ride their bikes in our driveway much less our street.
Lauren Bauer
Nov 04, 2019
I have built 3 homes in my life and so far working with The Jones Company has been the best experience by far. Our sales manager, Megan McCann, is wonderful to work with and we couldn't ask for anything more. She far exceeds our expectations of professionalism and kindness. We look forward to moving into our new and final home soon!
