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Reviews (9)
Joey Sclafani
Jan 17, 2022
Not the owner but a tenant in one of the townhouses built by Marrick. Quality is garbage so be wary if you're buying a home built by them. These feel like text book "30 year houses". This house is less than two years old and theres cracks forming in the drywall in several places along the stairs and in corners of a few rooms, the stairs and floors squeek worse than my grandmother's 120 year old farm house, and after a year the shower started leaking into the kitchen because of shotty tile work in the shower.
The only redeeming factor I can think of is the insulation between the townhouses is actually pretty good I can barely tell I share walls with neighbors. But Buyer be-fricken-ware. I was looking at buying a house in this community with Marrick's name all over it I will go out of my way to find somewhere else. I understand that maintenence happens but this house should not be degrading this quickly. I can only imagine the maintenance that'll be required in another 10-15 years.
The only redeeming factor I can think of is the insulation between the townhouses is actually pretty good I can barely tell I share walls with neighbors. But Buyer be-fricken-ware. I was looking at buying a house in this community with Marrick's name all over it I will go out of my way to find somewhere else. I understand that maintenence happens but this house should not be degrading this quickly. I can only imagine the maintenance that'll be required in another 10-15 years.
Diva Sweets
Aug 15, 2021
Moving into a newly developed community, that's currently starting a second phase, you would expect optimal care. Negative at Oliver's Crossing. This location is apparently not worthy of Marrick's attention. After closing, you're on your own. Landscaped areas are a slap in the face to your investment. The grass and weeds grow unruly, trash from contractors is littered plentifully. Marrick Signage, street and stop signs throughout the property are uprooted and damaged, even at the entrance, or just left neglected in neighbor's yards. Unless you want to live in a disheveled community with premium pricing and deal with developers and PMs who don't acknowledge concerns, avoid Marrick.
Tandem
Jul 17, 2021
Beyond dissatisfied with our choice of Marrick and fed up with property management. We've lost hope in basic grass maintenance and become numb to plentiful weeds. Meager attempts should be synonymous with our expectations of Marrick's work ethic. While discovering failures in our own home, drainage issues, installation & foundation issues, overrall poor construction. we've encountered countless inexplicable revelations in neighboring homes.
The lamenting of poor quality and subpar service throughout our *new* community is enough to start a reality series, not based on fiction. Protect your investment & avoid Marrick.
The lamenting of poor quality and subpar service throughout our *new* community is enough to start a reality series, not based on fiction. Protect your investment & avoid Marrick.
Posh Poise
May 03, 2021
It is with sincere disappointment that I leave this unfavorable review. After identifying a new Marrick community in Bryantown, the experience has been NOT what my family anticipated post move-in. Initial rapport was favorable and encouraging. After being treated respectfully with pleasant service, we learned how swiftly it would cool off after settlement.
Any issue that arose was treated indifferently with minimal courtesy. Upon getting acclimated with our neighbors we began to recognize relatable and consistent experiences in our community regarding the stark contrast in support before and after purchase. We also started to see neglect of our community grounds as well as the lack of prioritization, resolution and transparency from the Marrick team during our rare meetings.
We are consistently ignored when seeking assistance for basic maintenance. Despite still being under construction and expanding, while being marketed as an appealing enclave to lure uninformed buyers, Marrick is unwilling to invest foundational consideration with current homeowners. They are more focused on scaling the community, Quantity Over Quality.
Please do your due diligence, ensure you have a non-biased Realtor - a Marrick rep who's incentives are quota and sales driven may not sincerely empathize how decisions impact your family long term. Take time to get an authentic feel for the community you will be residing in, this is HUGE. Once your in, they know you can't just get out and unfortunately leverage a nonchalant attitude as if your family was just another transaction.
Don't hesitate to ask what support they extend with regards to HOA resources (transition timelines), property maintenance and any sustainability concerns. Do NOT assume, gather feedback from vested resources, be thorough throughout the entire process. Feeling helpless in your new home is beyond frustrating and requires acknowledgment which Marrick is Void. Navigate carefully.
Any issue that arose was treated indifferently with minimal courtesy. Upon getting acclimated with our neighbors we began to recognize relatable and consistent experiences in our community regarding the stark contrast in support before and after purchase. We also started to see neglect of our community grounds as well as the lack of prioritization, resolution and transparency from the Marrick team during our rare meetings.
We are consistently ignored when seeking assistance for basic maintenance. Despite still being under construction and expanding, while being marketed as an appealing enclave to lure uninformed buyers, Marrick is unwilling to invest foundational consideration with current homeowners. They are more focused on scaling the community, Quantity Over Quality.
Please do your due diligence, ensure you have a non-biased Realtor - a Marrick rep who's incentives are quota and sales driven may not sincerely empathize how decisions impact your family long term. Take time to get an authentic feel for the community you will be residing in, this is HUGE. Once your in, they know you can't just get out and unfortunately leverage a nonchalant attitude as if your family was just another transaction.
Don't hesitate to ask what support they extend with regards to HOA resources (transition timelines), property maintenance and any sustainability concerns. Do NOT assume, gather feedback from vested resources, be thorough throughout the entire process. Feeling helpless in your new home is beyond frustrating and requires acknowledgment which Marrick is Void. Navigate carefully.
George Philbrick
Feb 27, 2021
My wife and I purchased a Marrick town home that was less then 4 years old from the original owner. We discovered a significant leak in the sewage line behind the garage drywall within the first couples days. The leak had been going on for an extended period of time and the Marrick construction superintendent agreed. Although we understood that the warranty on the home is only 1 year we were hopeful that because they pride themselves on being a 'local company' they would take responsibility for such a significant issue arising within a few years of the home being built and stand behind their work.
We were very disappointed when management denied any responsibility. Furthermore, we were very upset that we were given this news via a text from someone that did not introduce themselves, provide an explanation or respond when I texted back. Very impersonal and unprofessional. There are plenty of builders in this area, maybe choose another one or just be very diligent when inspecting their work.
They are not the "local" company with "a superior quality product.and a total commitment to customer satisfaction" that their website says they are. Update to the review. In fixing the leak it was found to have been caused by two nails that punctured the sewage line when the home was built. Marrick is however avoiding any responsibility. Apparently if they make a mistake but it takes too long to find it, then they are not at fault.
We were very disappointed when management denied any responsibility. Furthermore, we were very upset that we were given this news via a text from someone that did not introduce themselves, provide an explanation or respond when I texted back. Very impersonal and unprofessional. There are plenty of builders in this area, maybe choose another one or just be very diligent when inspecting their work.
They are not the "local" company with "a superior quality product.and a total commitment to customer satisfaction" that their website says they are. Update to the review. In fixing the leak it was found to have been caused by two nails that punctured the sewage line when the home was built. Marrick is however avoiding any responsibility. Apparently if they make a mistake but it takes too long to find it, then they are not at fault.
Daniella Constantine
Dec 19, 2020
I recently relocated into a Marrick community "Oliver's Crossing." Initially the impression was warm & accommodating throughout the acquisition process. I was impressed by the communal demeanor. Interactions with neighbors were assuring & enlightening. Marrick appeared to represent a high quality experience, from the home construction through how I presumed they'd manage their communities & interact with their residents.
Shortly after moving in we noticed several common settling issues within our home. These were fixable but it was the drastic shift in attitude & accommodation that was most disheartening. After making such a sizable invest you expect to be treated as a valued resident. Instead my family received abrupt & often dismissive responses to substantial inquiries.
Despite still being new & within a timeframe for reasonable repairs. What exacerbated this was our interactions with neighbors that sadly echoed our sentiments with continuous stories that had way too much in common. Our community is intimate & vigilant. In a short time we met pleasant community members who were very helpful & felt a sense of security as well as advocacy for one another.
Despite our frustrating & familiar challenges we remain proactive. After multiple interactions & our first community call, the languish of dealing with Marrick settled in. They lack proactive representation & accountability. Instead of providing our community with confidence & reassurance we are directed to a 3rd party -Property Management People- of which neither is vested in our community.
They actively avoid your inquiries & continue to pass you from person to person without resolve. For a new community that is still in development with a second phase starting this Fall 2021, it would be an insult for Marrick to continually perpetuate poor business practices, neglect their communities & expect current, new & incoming residents not to be adversely impacted.
The manner in which they neglect our landscaping is shameful, our communal grounds lack basic curb appeal. Upon entry you'll discover out of control weeds, an eyesore for a community field & litter collecting from contractors. Yet if you go slightly further north you'll discover a comparable community in impeccable shape. I am optimistic that our community can thrive with an attentive team. Do not be misled, hold Marrick accountable.
Shortly after moving in we noticed several common settling issues within our home. These were fixable but it was the drastic shift in attitude & accommodation that was most disheartening. After making such a sizable invest you expect to be treated as a valued resident. Instead my family received abrupt & often dismissive responses to substantial inquiries.
Despite still being new & within a timeframe for reasonable repairs. What exacerbated this was our interactions with neighbors that sadly echoed our sentiments with continuous stories that had way too much in common. Our community is intimate & vigilant. In a short time we met pleasant community members who were very helpful & felt a sense of security as well as advocacy for one another.
Despite our frustrating & familiar challenges we remain proactive. After multiple interactions & our first community call, the languish of dealing with Marrick settled in. They lack proactive representation & accountability. Instead of providing our community with confidence & reassurance we are directed to a 3rd party -Property Management People- of which neither is vested in our community.
They actively avoid your inquiries & continue to pass you from person to person without resolve. For a new community that is still in development with a second phase starting this Fall 2021, it would be an insult for Marrick to continually perpetuate poor business practices, neglect their communities & expect current, new & incoming residents not to be adversely impacted.
The manner in which they neglect our landscaping is shameful, our communal grounds lack basic curb appeal. Upon entry you'll discover out of control weeds, an eyesore for a community field & litter collecting from contractors. Yet if you go slightly further north you'll discover a comparable community in impeccable shape. I am optimistic that our community can thrive with an attentive team. Do not be misled, hold Marrick accountable.
Elom Lawson
Dec 30, 2019
Marrick Homes did right by us, especially Lynn Smithburger. Lynn was excellent and very easy to work with from the first day we met her. She is highly responsive and professional. She is a true professional who knew how to skillfully navigate the demands of representing her client (Marrick Homes) while at the same time successfully addressing our needs. Lynn is really good at what she does.
We felt comfortable working with her. She made the overall process of purchasing a home with Marrick painless. My family and I would unreservedly recommend Lynn and Marrick Homes to all of our peers.
We felt comfortable working with her. She made the overall process of purchasing a home with Marrick painless. My family and I would unreservedly recommend Lynn and Marrick Homes to all of our peers.
T. L.
Dec 29, 2019
Want to live in a well planned community? Perhaps build on your own lot? Call Marrick Homes. I was able to customize one of their floor plans to fully suit my family's needs. I moved walls in our walkout basement, customized my kitchen island, added a seat to the standard owner's shower, created nooks, and even removed columns for a true open floor plan. Make it a Marrick. We did.
H. Wathen
Nov 15, 2019
I recently purchased a townhouse in one of the Marrick Homes' communities. I grew up in this area, so I was looking to move back home. The moment I entered the community, it was breathtaking! The homes were just amazing and everyone that I drove passed always had a smile of their face accompanied by a friendly wave. The kids were playing and just so happy.
The whole neighborhood was just spectacular! I notice the very scenic walking trails and the gorgeous pool! At that very moment, I knew this was going to a place that I would call home! I went on a tour of the model home and it was a jaw dropping experience. The decor within the home just drew me in immediately. As soon as I walked through the door, I was greeted with a very professional Marrick Homes' agent, Mike Jacques.
He approached me with a smile on his face and I knew that anything that I needed, he would make it happen. He provided me with outstanding customer service and I was very pleased with whole experience! It was just amazing how Marrick Homes with above and beyond my expectations! If had any questions throughout the process, they were all answered with an amazing level of expedience and accuracy.
I visited my in-process home every weekend and the progress each week was just impeccable. Before I went to settlement, I met with their construction supervisor and he was very thorough with the whole process and you can tell that he treated my home just like it was his house. During the walkthrough, their supervisor was marking things that I didn't even see.
He explained everything in-detail, especially as first time homeowner, it was very helpful. I was just impressed throughout the entire process and I'd highly recommend Marrick Homes to anyone! If you're looking for your first or next home, Marrick Homes should be your only choice!
The whole neighborhood was just spectacular! I notice the very scenic walking trails and the gorgeous pool! At that very moment, I knew this was going to a place that I would call home! I went on a tour of the model home and it was a jaw dropping experience. The decor within the home just drew me in immediately. As soon as I walked through the door, I was greeted with a very professional Marrick Homes' agent, Mike Jacques.
He approached me with a smile on his face and I knew that anything that I needed, he would make it happen. He provided me with outstanding customer service and I was very pleased with whole experience! It was just amazing how Marrick Homes with above and beyond my expectations! If had any questions throughout the process, they were all answered with an amazing level of expedience and accuracy.
I visited my in-process home every weekend and the progress each week was just impeccable. Before I went to settlement, I met with their construction supervisor and he was very thorough with the whole process and you can tell that he treated my home just like it was his house. During the walkthrough, their supervisor was marking things that I didn't even see.
He explained everything in-detail, especially as first time homeowner, it was very helpful. I was just impressed throughout the entire process and I'd highly recommend Marrick Homes to anyone! If you're looking for your first or next home, Marrick Homes should be your only choice!