Segelman Shaw Roofing & Siding

Great service for the work done. best price Timely arrival. Love them. My roofers for a long time, will always call them for next work.

I hired Segelman Shaw Roofing Siding & Gutters to clean and repair my tile roof. The crew professional, timely and the office staff were very supportive I would highly recommend.

Our new roof is beautiful! The company's employees are professional. The work was great. The experience in getting new roof was made easy. An A+ for great customer service .

It's been very hard to get updates from the office. I signed a contract with this business on Feb 9th. And from there, there have been a series of delays. Every time I'm in touch with them. They always say that they will keep me updated. Or that "your siding job is the next job." But it's a few days to May, I still don't know when the job discussed will be scheduled yet.

It leaves me just shocked reading these fiver star reviews. If the business can be upfront and say "it takes months for us to schedule you." Then at least I can keep my neighbors updated "accurately." Now the delay has been so long. My own family suspect that it will never be done. Every time I follow up, they say "we will keep you updated." What this means is that I patiently wait for 10 days. or even longer. 2 weeks.

And I need to follow up myself to get another update. During the past 3 months of following up, I really don't recall if I ever got any proactive communications from this business. Besides "asking me to sign the contract" or getting me to pay the payments. I have a full time job, and I have lost count for the number of times I followed up through emails and text messages. I don't get why I'm paying thousands of dollars for this kind of treatment.

From the moment we first called about a replacement roof, to actually getting our new roof installed, we are happy to report a smooth, streamlined process throughout. David was extremely kind and patient during the replacement and was quick to address any and all questions we had. They showed up on time each day, worked diligently and exacting, and always cleaned the work site thoroughly.

If I could give them 10 stars I would. Thank G-d we chose this company over others because weather has been pretty awful, but we have our new roof to shield us! Yay! 10 stars!

Being in Sales and Middle Management for most of my working life, I feel I know the value of good Customer Service. It was a pleasure working with you and having someone that gave me a great job at a fair price on our siding and gutters project. Thank you for a job well done. I will not hesitate giving you a good reference for the quality of your work. Thank you.

This has been a rewarding experience all the way around. These men did a wonderful job. Of their workmanship and overall personalities. They took care of our property and did an excellent job of cleaning our surroundings. We greatly appreciate the work and enjoyed having them around. Highly recommend Segelman Roofing and Siding Gutters for your roofing and siding project.

Our job coordinator John was very helpful as we had to coordinate with a separate project, remaining flexible and communicative while making sure we were happy with the work. Segelman Roofing and Siding Gutters is one of the best companies I have ever worked with. Highly recommend.

We are happy that Everything Backyard always kept the work transparent. They kept us informing about the work in progress either in-person, phone, or video chat consultations. Since we do not stay in the property where we got the roofing work done, a correct communication was the key for us. The evolution of our roof inspection also included images of our roof. Then, they advised us with advanced insights and suggestions for the best work from their adept roofing experts.

We had an amazing experience working with John and his team at Segelman Shaw (LetsBackyard). We were looking to have an operable pergola put in and had many issues with the town building department. John handled everything and ensured that we got exactly what we needed. Being in the time of Covid we did not have an opportunity to see one of the Temo pergolas in person, but I can say it FAR exceeded our expectations. The project was well organized and the team was extremely professional. We highly recommend them for any of your outdoor needs! Thank you John and Segelman Shaw!

Simon showed up to inspect my roof and give me an estimate. He was polite, not pushy, and an estimate was emailed to me. The office contacted me as needed, they came, did the job. It has not rained yet so I can't tell if any leaks will occur but so far they are an A+++ company. Planning to use them to go my do my balcony as well. Highly recommended (so far)

Very professional! The job was done correctly. Very polite and Best customer service. This company will take care of any exterior problem you may have. I recommend this Company to everyone.