At M&R Refrigeration, we pride ourselves on our outstanding and unbeatable AC repair services in Surprise, AZ, Peoria, Glendale, Buckeye, Sun City, and more.
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When your home’s air conditioning system malfunctions, don’t sweat it. You can count on the team at M&R Refrigeration LLC to fix your AC issues right away. Our air conditioning service in the Surprise, AZ and Valley areas is equipped to handle all your installation and repair needs, no matter the make or model of your unit. We also service all custom wine rooms!
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Reviews (42)
Mary A.
Jun 15, 2022
My A/C went out and after calling Matt, he arranged to have a technician out in a few hours. The tech pinpointed the issue as the capacitor and offered to install it immediately. Since our unit is old, we decided to replace it rather than waiting for another part to fail. The Tech was refreshingly transparent about the purchase and installed the new part so we could stay cool.
Amazing that they were able to complete the installation the next day. Cleaned up afterwards and were very professional. Today we are sitting in our cool and comfy house. The new unit comes with a 10 year parts and labor warranty, so no more air conditioning concerns hanging over our heads. I would definitely recommend them for repairs and replacements.
Amazing that they were able to complete the installation the next day. Cleaned up afterwards and were very professional. Today we are sitting in our cool and comfy house. The new unit comes with a 10 year parts and labor warranty, so no more air conditioning concerns hanging over our heads. I would definitely recommend them for repairs and replacements.
Meg H.
Jun 02, 2022
A/C went out on a Wednesday evening. We called M&R and they dispatched Tim to us within an hour. He identified the problem and fixed it right away. He had the part he needed and fabricated a special piece to hold it in place properly. He was so knowledgeable, pleasant and quick! THANK YOU Tim and M&R!
Joshua E.
May 29, 2022
I've worked with Aaron and Daniel from this company and they both were amazing! Daniel came most recently, today, to help solve our cooling issue. Quick and easy service, got us back up and feeling cool again in no time. He even explained what went wrong and took a moment to show me. Thanks for your amazing service! You will be the only cooling company I use and recommend.
Deniece P.
May 07, 2022
After a disaster of being Parker and Sons "family" subscription and being ripped off by their upsales and bad repair technicians, we set out for new a/c servic. M&R booked us quick! Came out within the designated time, serviced our a/c for the summer without any upsales, love that! I think we just found our new a/c "family" for service!
Brad H.
Mar 22, 2022
Was looking to have my AC serviced before summer hit. M&R had the highest rating and I can see why. Jessie was my technician that arrived that day, called to let me know he was running behind. Honestly I didn't expect him to make it that day (it was almost 5pm) but he arrived and was super polite and professional. Serviced my AC, explained what was worn and measured how well it was functioning. Extremely pleased with Jessie and M&R when the time comes to replace my system this will be the company I call.
Billy N.
Mar 11, 2022
Mary S.
Feb 25, 2022
Mary S.
Feb 25, 2022
Cheryl Shockey
Dec 16, 2021
Gary B.
Nov 26, 2021
My HVAC repairman left town so I was in the market for a new company. I was looking for a dependable company, veteran-owned, affordable, and honest with no up-sell that you find with the big companies. After my first preventive appointment, I'd say that M&R is my new HVAC company. My service technician, Oscar, was very knowledgeable, pointing out things I never knew about my system. The service call, which included a check of my A/C and heating systems, ran me $89. I'll definitely reschedule with M&R for my HVAC needs.
Gary B.
Nov 26, 2021
My HVAC repairman left town so I was in the market for a new company. I was looking for a dependable company, veteran-owned, affordable, and honest with no up-sell that you find with the big companies. After my first preventive appointment, I'd say that M&R is my new HVAC company. My service technician, Oscar, was very knowledgeable, pointing out things I never knew about my system. The service call, which included a check of my A/C and heating systems, ran me $89. I'll definitely reschedule with M&R for my HVAC needs.
Hugh N.
Oct 27, 2021
Matt B.
Oct 06, 2021
The air conditioner was not working in our business. The service call guy came very fast he was friendly and checked it out found out what the problem was which was a bad fuse and was able to get it up and running quickly. The cost was fair and the service was great and we always like to support local small businesses like ourselves.
Don B.
Jul 25, 2021
This is truly a 5 Star company. They have all friendly people and always charge less then I expect. Today they came out, same day service and got me up and running for my 25 guests tonight. On a Saturday at 5:30 pm still happy, still friendly, looking clean, and not in a hurry. It was less then 150$ Thanks guys you saved my game!
Don B.
Jul 24, 2021
This is truly a 5 Star company. They have all friendly people and always charge less then I expect. Today they came out, same day service and got me up and running for my 25 guests tonight. On a Saturday at 5:30 pm still happy, still friendly, looking clean, and not in a hurry. It was less then 150$ Thanks guys you saved my game!
Greg N.
Jul 08, 2021
Janie W.
Jul 06, 2021
Fast and efficient service. Showed up when expected and did a nice clean organized installation of our garage air conditioning. They were so very knowledgeable about the product and even checked on us to find out if we had any questions the next day after they installed the unit. Honest and reliable.
Janie W.
Jul 06, 2021
Fast and efficient service. Showed up when expected and did a nice clean organized installation of our garage air conditioning. They were so very knowledgeable about the product and even checked on us to find out if we had any questions the next day after they installed the unit. Honest and reliable.
Sarah Young
Jul 02, 2021
Excellent service every step of the way! Matthew came out the same day that our a/c stopped working, and provided a solution to keep us comfortable in the time leading up to the replacement of our unit. On the day of the install, Matthew and his team arrived on time and were professional, thorough and diligent, as well as personable and kind to my family - and to my cats.
Nick S.
Jun 29, 2021
Wow - Awesome team, Amazing Service and Dedication to making it be done right. Thank you for showing up so late in the evening, My Gosh what commitment! I gave them an early out to come the next day given they were working since 3:30am that morning. He stopped by fixed us and was out at 10PM! Who does this? He still had two more stops! No question but that when we get these 14 yr old units replaced, the ONLY ones we will call will be M&R. He uses units made out of TX and they are solid as my best friend replaced his units 2 yrs ago. He loves the units. Thank You. M&R
Anne P.
Jun 25, 2021
We had a tenant without AC; M & R came out on a late Friday and assessed the situation and came up with a game plan. They came out the very next day (Saturday) and installed a new split unit. My tenants spent one day in a hotel and I was able to leave on vacation as planned. They sent updates and pictures, the tenants stated it's the best unit they've ever had. Many many Thanks to M&R Refrigeration
Kim C.
Jun 22, 2021
Brandon W.
Jun 18, 2021
Our family is thankful to have found M&R Refrigeration Company. I stepped out to run some errands and returned to a warmer than normal house. My spouse advised that A/C suddenly stopped cooling. Of course, our toddlers didn't hesitate to remind me that "it's hot!". I reached out to Matt at M&R around 7PM but unfortunately they were all booked up, so we scheduled an appointment for first thing next morning. Phoenix had just experienced a record 118 *F day, so we were just about ready to stay the night at a hotel. Moments later I received a message from Matt to let me know that he could have someone out in 45 minutes.
What a relief! Aaron arrived in half an hour and was fantastic to work with. The unit was repaired in under an hour and Aaron was patient in explaining the entire process. We went over the who, what, why, etc. on the A/C unit and future maintenance. The entire process was smooth, prompt and we didn't have to sell any organs to cover the cost of an emergency/last minute repair during the busiest time of year. M&R Aaron got us back to a cool home before bed time.
What a relief! Aaron arrived in half an hour and was fantastic to work with. The unit was repaired in under an hour and Aaron was patient in explaining the entire process. We went over the who, what, why, etc. on the A/C unit and future maintenance. The entire process was smooth, prompt and we didn't have to sell any organs to cover the cost of an emergency/last minute repair during the busiest time of year. M&R Aaron got us back to a cool home before bed time.
Thomas P.
May 06, 2021
One month ago Matthew and his associate Aaron arrived first thing in the morning to install a ductless a/c and heating unit in my 720 sq. ft. garage in Scottsdale. The goal was to reduce the 110F+ furnace temperatures inside during summer to make the space a usable workshop and to reduce heat damage to the many rubber parts in my old machines. Matthew helped me spec the appropriate unit and also advised on insulation issues.
The work was completed by the evening. This was a 'turnkey' installation, meaning that M&R Refrigeration did all the procurement, installation and related electrical work. I procured attic insulation separately and insulated the insides of the garage doors myself. The whole experience showed this contractor to be of the highest integrity and skill. Pricing was fair and competitive.
Everything was done exactly as promised, with strict compliance with the timetable. There was no damage to exterior stucco or internal drywall. Communication was clear and the pre-inspection process was done carefully to ensure that there were no surprises when it came to installation. It is 100F outside as I write, and I am returning to the garage in a few minutes to turn some wrenches in 76F comfort. M&R's work comes with a 10 year hardware and a 10 year labor warranty. I recommend M&R Refrigeration without any reservations.
The work was completed by the evening. This was a 'turnkey' installation, meaning that M&R Refrigeration did all the procurement, installation and related electrical work. I procured attic insulation separately and insulated the insides of the garage doors myself. The whole experience showed this contractor to be of the highest integrity and skill. Pricing was fair and competitive.
Everything was done exactly as promised, with strict compliance with the timetable. There was no damage to exterior stucco or internal drywall. Communication was clear and the pre-inspection process was done carefully to ensure that there were no surprises when it came to installation. It is 100F outside as I write, and I am returning to the garage in a few minutes to turn some wrenches in 76F comfort. M&R's work comes with a 10 year hardware and a 10 year labor warranty. I recommend M&R Refrigeration without any reservations.
Jessica S.
Apr 05, 2021
Definately would recommend this company. My mom's air conditioner finally stopped working after 23 years. Our go to ac guy had given her a quote. I found M & R Refrigeration on Yelp and gave them a call. I believe it is always good to get more than one quote. I spoke with Matthew who was super cool. They were spot on with cost with as our go to guy.
This company also included a 10 year labor warranty in the price which our go to guy was an additional $1398. My mom decided to stick with our go to guy as she feels comfortable and trusts him. She thinks with her health problems she won't be around long enough to worry about it. My silly mom. My neighbor on the other hand had an issue with their ac and I gave them both M & R and our go to guys number.
They are always looking for me to look things up on Yelp for them. They chose M & R due to cost and the 10 year warranty parts and labor being included in the price. The had their units replaced and were super happy with the communication, price and quality of work.
This company also included a 10 year labor warranty in the price which our go to guy was an additional $1398. My mom decided to stick with our go to guy as she feels comfortable and trusts him. She thinks with her health problems she won't be around long enough to worry about it. My silly mom. My neighbor on the other hand had an issue with their ac and I gave them both M & R and our go to guys number.
They are always looking for me to look things up on Yelp for them. They chose M & R due to cost and the 10 year warranty parts and labor being included in the price. The had their units replaced and were super happy with the communication, price and quality of work.
Joshua Exley
Mar 15, 2021
Aaron came out from the company and did a fantastic job with fixing our AC unit. He was very thorough and explained things along the way. We asked some questions and he was helpful. The Owner who sets up your appointment is quick and excellent with communication. I have a company for the future with M & R. Thanks again!
Joshua E.
Mar 14, 2021
Aaron came out from the company and did a fantastic job with fixing our AC unit. He was very thorough and explained things along the way. We asked some questions and he was helpful. The Owner who sets up your appointment is quick and excellent with communication. I have a company for the future with M & R. Thanks again!!
Stephanie D.
Jan 05, 2021
Michael R.
Jan 02, 2021
Aaron showed up on Friday night, troubleshooting why the furnace kept shutting off for limit switch. Couldn't figure it out that night, made it a point to come back and get the job done. He figured it out Saturday morning and had the furnace back and running again.
M & R was my 2nd opinion. I'm glad I did that, because the other big name in town came in Thursday night, and told me the flue was clogged causing the stoppage. M&R told me they had the tools to clean the flue but wanted to re-diagnose just in case. 5-10 minutes in, Aaron told me the flue was clear, and he would continue troubleshooting.
M & R was my 2nd opinion. I'm glad I did that, because the other big name in town came in Thursday night, and told me the flue was clogged causing the stoppage. M&R told me they had the tools to clean the flue but wanted to re-diagnose just in case. 5-10 minutes in, Aaron told me the flue was clear, and he would continue troubleshooting.
Michael R.
Jan 02, 2021
Aaron showed up on Friday night, troubleshooting why the furnace kept shutting off for limit switch. Couldn't figure it out that night, made it a point to come back and get the job done. He figured it out Saturday morning and had the furnace back and running again. M & R was my 2nd opinion. I'm glad I did that, because the other big name in town came in Thursday night, and told me the flue was clogged causing the stoppage. M&R told me they had the tools to clean the flue but wanted to re-diagnose just in case. 5-10 minutes in, Aaron told me the flue was clear, and he would continue troubleshooting.
Kyann M.
Sep 26, 2020
We called M & R to service our heating/cooling system in preparation for cooler months. Richard showed up right on time (wearing a mask - thank you!) He checked out both of our house units and put them into good working order, and also repaired the mini-cooler in the workshop. We were very impressed with how knowledgeable and honest he was. We were also very pleasantly surprised with the bill.
It was reasonable and fair. (We've had some really terrible experiences with other companies in the past.)
We HIGHLY recommend M & R - and we plan to only call them when we are in need. Thanks to Richard and M & R for a job well done!
It was reasonable and fair. (We've had some really terrible experiences with other companies in the past.)
We HIGHLY recommend M & R - and we plan to only call them when we are in need. Thanks to Richard and M & R for a job well done!
Kyann M.
Sep 26, 2020
We called M & R to service our heating/cooling system in preparation for cooler months. Richard showed up right on time (wearing a mask - thank you!) He checked out both of our house units and put them into good working order, and also repaired the mini-cooler in the workshop. We were very impressed with how knowledgeable and honest he was. We were also very pleasantly surprised with the bill.
It was reasonable and fair. (We've had some really terrible experiences with other companies in the past.) We HIGHLY recommend M & R - and we plan to only call them when we are in need. Thanks to Richard and M & R for a job well done!
It was reasonable and fair. (We've had some really terrible experiences with other companies in the past.) We HIGHLY recommend M & R - and we plan to only call them when we are in need. Thanks to Richard and M & R for a job well done!
Serena S.
Aug 30, 2020
My ac went out again after having a bunch of work done by three different people in a year. It's a Sunday and I called 4 other people Who were not available before finding M & R. He came out within a few hours and fixed some fuze That had been broken and Jerry rigged with tape by a prior person. I will definitely use them again I didn't feel like I was being sold, He was very straightforward and honest
Brandy Harrington-Lynch
Aug 15, 2020
This company is Legit & I would refer them anytime. My A/C went out and within one hour the technician was here had the parts on truck and fixed my unit. Prices are very affordable! Thank you so much Matt I appreciate you & your technician for getting things done so fast. #support your local businesses. Thank you, Brandy & Matt Lynch
Nate Villarreal
Jul 15, 2020
Heidi M.
Jul 14, 2020
I had an excellent experience! I sent a message to M & R via Yelp after 5pm on a Sunday night and received a reply message within 10 minutes.this is also during COVID.I had an air conditioning issue in a rental property. Matthew, the owner was extremely prompt, very efficient and professional. He was able to go out to property, repair, the same day, for a fair price. I'll deifianty reach out to M & R Refrigeration next time I need help or AC maintenance.
Julie Vickerman
Jul 10, 2020
Once again! Freaking saves the night! Company in from out of town and 9:00 pm a/c goes out! 116 today! Matt was here in no time! I have raved about them before but now even more! We can't thank you enough for your honesty and quick response! Highly highly recommend! PLEASE save his name and number to your contacts! We CAN NOT THANK YOU ENOUGH!
Jenn Woodcock Mulvihill Iii
Jul 05, 2020
Meg H.
Jul 02, 2020
Aaron came out to the house on 6/29. He was early! He was really nice, polite and knowledgeable. He did a thorough check of our struggling a/c system and figured out the problem quickly. The repair took time and effort -- he had to run and get a part and his boss had to come out with some special equipment. He was in constant contact with our out-of-area landlord, which helped a lot. It's working GREAT now. Thank you, Aaron and M&R!
Al G.
May 26, 2020
Like always when you least expect it your A/C goes out on an extended holiday weekend! This turned out to be a positive experience, when put it out that we needed service on our A/C and we did get a few responses not knowing any of the companies we chose M&R refrigeration. They reached out to us right away gave us a very reasonable service call quote, their work ethic is impeccable.
They called as they said they would, kept us in the loop of their schedule so that we weren't tied up all day the work was great they got us up and running in no time ( they carried the parts) haces us a warranty and made a few suggestions to help us in the future. These are the type of services we long for and I know who we are going to call and recommend, thank you Matthew,
They called as they said they would, kept us in the loop of their schedule so that we weren't tied up all day the work was great they got us up and running in no time ( they carried the parts) haces us a warranty and made a few suggestions to help us in the future. These are the type of services we long for and I know who we are going to call and recommend, thank you Matthew,
Teri Wright
May 18, 2020
I had an old unit and even with a home warranty they kept sending me subpar techs. one said you'll need a new system at the tune of almost 9k, another 7500, I called around and was going to go with another company but after reviews and multiple checking, they never showed up. My AC died, and it was of course in the 100s. ugh. did a new search. came across Matthew and I'm blessed I did.
He doesn't BS you, he's upfront, knows his sh*t, and he stands by his word. that's HARD to find these days. I financed and he came over the next day, got the unit in and job done. I have questions I'll text him and he'll answer honestly. I'll recommend him and continue to use him for services. If you're in the market for HVAC work to get done give this company a chance.
I'm glad I did and he's local. Thanks Matthew. you and your crew were great. I wanted to wait a week or two see if I had issues and nope. its been great doing business with you.
He doesn't BS you, he's upfront, knows his sh*t, and he stands by his word. that's HARD to find these days. I financed and he came over the next day, got the unit in and job done. I have questions I'll text him and he'll answer honestly. I'll recommend him and continue to use him for services. If you're in the market for HVAC work to get done give this company a chance.
I'm glad I did and he's local. Thanks Matthew. you and your crew were great. I wanted to wait a week or two see if I had issues and nope. its been great doing business with you.
Stephani Duran Pobst
Aug 24, 2019