Welcome to Reliable Heating and Cooling, your trusted HVAC service provider situated in Indian Trail and serving the surrounding neighborhoods including Monroe, Matthews, Mint Hill, Stallings, Wesley Chapel, Weddington, and the Charlotte metro area. As a locally owned, minority-owned, and veteran-owned business, we are dedicated to delivering top-tier heating, ventilation, and air conditioning solutions to our clients. Recognizing the significance of a comfortable indoor climate, particularly in North Carolina's diverse weather conditions, we prioritize customer satisfaction above all. With a decade and a half of experience, our proficient technicians specialize in HVAC repair and installation services for Heat Pumps, AC units, and Furnaces.
Business details
- Licensed
- Insured
Payment methods
- Debit cards
- Credit cards
- Financing available
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Services
Count on our certified technicians for expert furnace repairs and maintenance, ensuring quick and accurate diagnosis of your heating concerns. We conduct thorough inspections of your entire system to ensure nothing is overlooked, offering clear explanations of issues along with written estimates for any necessary repairs. At Reliable Heating and Cooling, we prioritize customer satisfaction, delivering timely service, unmatched professionalism, and peace of mind on every job. 
At Reliable Heating and Cooling, we boast the top-notch team specializing in new furnace installations across Southeast Charlotte and neighboring areas. Whether you're constructing a new residence or upgrading an older one, the choice of equipment holds paramount importance. Count on us to guide you through the process of installing a new furnace and selecting the optimal equipment tailored to your requirements. Take advantage of our complimentary estimates for new furnace installations today. 
Reliable Heating and Cooling, a certified heat pump contractor, provides premium services encompassing installations, replacements, repairs, and maintenance for heat pumps. Reduce your energy expenses considerably by exploring our comprehensive offerings tailored to meet both residential and commercial needs. 
We understand the frustration when air conditioners malfunction unexpectedly, which is why we're dedicated to providing timely assistance. Our approach is founded on three pillars: swiftness, proficiency, and a deep regard for your home. This is what distinguishes us from others in the field. We stand behind our services, prioritize your schedule, and handle your home and air conditioning system with the highest level of attention and care. 
We expertly install dependable and energy-efficient AC units in strict accordance with manufacturer guidelines and our stringent quality benchmarks. Guiding you through the selection process, we ensure the perfect match for your requirements and budget, followed by precise sizing tailored to your home's specifications. Our team of highly trained technicians carries out the professional installation of your AC unit, meticulously calibrating it to deliver optimal comfort and maximize energy efficiency.
Reviews (30)
Nick Zilkoski
Apr 13, 2024
Mitchell Aber
Apr 07, 2024
J.
Apr 04, 2024
Sarita Wilson
Mar 28, 2024
E. Y.
Feb 07, 2024
Ronya Clark
Feb 01, 2024
J. Crawford
Feb 01, 2024
Sabrina Moss
Jan 16, 2024
Joy Jackson
Jan 12, 2024
Joe Matthews
Jan 09, 2024
Michelle Orcutt
Jan 03, 2024
Amber Moss
Dec 31, 2023
I recently had a fantastic experience with this company! Their service was exceptional, they showed up on time and were extremely professional. But what really stood out to me was how friendly and approachable they were not to mention how reasonably priced everything was. I highly recommend them for all your heating and cooling needs!
Susan OShields
Dec 30, 2023
Sharone Halevi
Dec 14, 2023
Angel Pablos
Dec 14, 2023
Truly, I'd wholeheartedly recommend this company for your Heating and Cooling needs. They're a team of professionals committed to delivering top-notch service and honesty. The technician who came by was extremely professional and truly knowledgeable about their job. They gave me a lot of confidence in their expertise, and I appreciated that they didn't try to overcharge or suggest unnecessary services.
Amy R. Fisher
Dec 11, 2023
Reliable Heating and Cooling did a phenomenal job when the gas heat and air when out. I got several estimates and they gave me the best price to replace the unit. They definitely delivered on their promise to get it done quickly. I would certainly recommend Reliable Heating and Cooling for all of your HVAC needs.
Abby Brossette
Dec 10, 2023
Alvaro Martinez
Dec 05, 2023
Mike I must say it was a pleasure having you and thank you for being so polite and professional. Came out the same day and had my unit running at a reasonable price and quality work all around. My new favorite hvac company, and trust me I have worked with many in the past 4 years here in Indian trail Nc! Thank you guys and will always be a loyal customer.
Maria Tirado
Dec 03, 2023
Daniel
Dec 02, 2023
Debbie Llavona
Nov 06, 2023
Could not recommend these guys enough. With temps dropping, my heater was not keeping up and with my elderly parents here, I was worried what the winter would bring. Michael came out right away and was able to get it fixed up and working. I also got a maintenance package to make sure we're covered for the coming months. If your heater is giving you trouble in the Charlotte area, I highly recommend them.
Daniel Soto
Jul 10, 2023
Zach Stein
Mar 17, 2021
Jeff & Michelle Evans
Dec 27, 2018
Reliable Mechanical installed a completely new HVAC system in our home to replace our existing 20yr old system. The new HVAC system was zoned. From start to finish Jeff was awesome. He answered all my questions thoroughly and is very knowledgeable regarding the proper way to zone a home for even cooling and heating. Jeff is truly the tip of the spear and we will recommend him to all our friends!
Meredith Blank
Sep 02, 2018
Reliable Mechanical Services is the only company my husband and I trust for A/C related issues. Jeff, the owner of the company, has always been professional and honest to work with on all matters. Additionally, we cannot say enough wonderful things about Jason, who has performed maintenance on both of our units over the years. We highly recommend!
Kristie Byrd
Sep 29, 2017
Couldn't ask for better. Our old AC went out and our pets were panting. Reliable had a loaner out THAT DAY! They worked and helped us deal with our insurances and warranties and made sure that we had everything we needed. Including double checking the unit size with our SF to make me happy. Shannon at the call center helped me with everything I needed and Jeff called whenever I had technical questions and made sure I understood what was needed. Bravo!
A. Atherton
Apr 13, 2017
I have had two service calls with Reliable Mechanical. Jeff is by far the most professional and knowledgeable person I have ever had in my home for any type of service! Everything is always explained so clearly and no time is wasted getting the job done! I had to call on a Sunday morning, 4th of July weekend for service on our air conditioning and couldn't believe how quickly he came and fixed everything. This company is of the highest caliber!
Adam RrrADAM Bingel
Mar 02, 2017
Great experience with these guys on numerous occasions. Have used more than once, for varying items. Very knowledgeable and professional. Reasonable priced, and more importantly, they do not try to "up-sell", as if it is serviceable, they service it, and do not try to sell you something new to make more $$$. Have a lot of trust with these guys and highly recommend.
Randall Down
Sep 25, 2016
Yesterday, which was Labor Day, was our first experience with RMS. Surprisingly, I received a call back in a reasonable amount of time by Jeff. He advised that someone would be out today (Tuesday) between 9am - 10am. Sure enough, I got a call by Jason to let me know he was en route and he arrived before 10am. Jason quickly diagnosed our no cooling issue, he left to pick up a part, called me again in a short period of time to advised that he was en route back to our home. He arrived, replaced the part (fixed the issue) within minutes and after payment, he was on his way to the next call. Wow!
A. Gross
Dec 11, 2015