1-800 Water Damage of Athens & East Gwinnett

I have nothing but positive comments regarding this company. They came to my aid immediately. I want to particularly mention Holly Fields who gets my firm 5 star rating! She has guided me through all the steps needed to complete my renovation and always with a bright smile. No question I asked or concern I had went unanswered. She is a definite asset to this company.

Everything has been finished with this project. Brian was a great asset and took charge of handling all the renovations and always with a smile. John and Kyle did the actual renovation. They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.

I contracted with 1-800 water damage to repair the damage from a major water leak event that had flooded the 1st floor of my Athens, GA home. The repairs were done timely and with quality craftsmanship in mind. Brian was my project manager and over the time of the repairs he was very responsive and attentive to the specifics of the repairs that were underway. I have been very pleased with the work done.

We had a massive water leak in the downstairs of our church ( Canvas Church ) Flooded several rooms 1-800 did a Fantastic Job of repairing all of the damage to the floors and walls. Floors and sheet rock replaced. The final results are AMAZING! I highly recommend 1-800 Water Damage for any of your water repair needs.

Great overall experience during an unfortunate situation. Our basement flooded and Chad and crew handled problems quickly and professionally. They always were in communication with us and finished in a reasonable time frame. Thanks!

Holly was so amazing. She help guide me through everything. Can't say enough good things about working with them.

After working all day, when we returned home we realized that there was a lot of dirty water coming out of the bathroom, I started looking for help online and found 1800 water damage reliable based on their reviews, lame and in minutes they arrived at my house to help me, the good thing is that they have a person who speaks Spanish and the communication was better, they also helped us with the insurance claim since we had no idea that this work is covered by our insurance, I recommend this company, they were very professional and with work ethic, thank you very much.

We were surprised one morning with a clogged main drain line that resulted in a sewage overflow of two toilets in our home. Waste water (sewage) seeped from an upstairs bathroom through the floors and ceiling, and dropped into the hardwood floors of our living room. The downstairs toilet overflowed through our hallway and through the drywall, under our cabinets and into our kitchen.

The water poured into our air vent, into our air ducts and into our crawl space. Within 30 minutes of the incident happening that morning, Scott was at our house with his entire crew shortly to follow. They were efficient in getting right to work to mitigate any further damage. Their team was professional and their process was top-notch. We were informed of the appropriate steps and given advice on how best to to navigate the process.

Because of Scott's explanations, we were confident in his team's expertise to properly sanitize and dry out our home. During the drying days when the air scrubbers, dehumidifiers, and fans were in the house, the crew leader, Armondo, was very communicative, always giving us sufficient notice on when he would be dropping by the house to check. He was very diligent as he probed areas for moisture, making sure that everything was getting dry and nothing was overlooked.

The biggest compliment that I can share about this crew is about their cleanliness. Not only did our insurance adjuster make a comment to us about their clean up, but several contractors did as well. They made clean, straight cuts on the drywall, making for easier repairs. They did a good job avoiding damage to any of the unaffected areas during the demo process, as well.

They did a very good job in cleaning up all construction debris, maintaining all our personal property and using plastic to create barriers for the areas of our house that were not affected. Our unaffected floors were protected with paper, and all the debris was carried away and discarded. Highly recommend!

1-800 Water Damage did a phenomenal job helping get my home repaired after suffering wind and hail damage that resulted in interior water damage as well. They got someone out right away to start mitigating the damage, communicated with me through the process, and made sure the work was done quickly and well. Throughout the entire process, they helped make sure o had the answers I needed and let me know the options I had.

They helped me navigate the entire process from start to finish. I could not have asked for a better group to work with in getting my home made whole again. I would highly recommend anyone needing help getting their repairs taken care of to reach out to the crew at 1-800 Water Damage

Chad and Scott were great to deal with. I would absolutely use them again! Positive Responsiveness, Professionalism Services Water removal. More

Very timely in coming to help us and so kind, professional and helpful, all at the same time. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold inspection, Water damage-related cleanup & repair. More

The staff were just so extremely nice and efficient. It was a very stressful situation but they came in and took care of everything. The work was exceptional! So happy with the outcome! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Remodelling, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Painting, Plumbing. More

After working with multiple mitigation/ restoration companies, 1-800 water damage sets the scale for quality and service. All around good people, that truly care about the restoration of your home or business and its valuables. Don't look any further if you're in need of residential/ commercial restoration.

Basement flooded from overflowed toilet. The team came in and removed carpet. Removed toilets. Also removed any "sewer" water damaged floor base molding, along with any wall material that had damage as well. After meditation was completed, they (team) reinstalled laminate flooring, repaired walls, repainted walls. Also removed an old water fountain.

Also moved a glass security door for us. Replaced toilets. Honestly, there didn't seem to be anything that this team could not do. They were very timely, once we got insurance to pay! Everyone I dealt with were considerate and seemed to enjoy whatever task they were doing. I'd highly recommend 1-800 for any project like this. The two guys I dealt with mostly were Chad and Scott. Both seemed very concerned about our issues and really did get our repairs done quickly and everything looks great again. Thanks to the entire team!

I've been a carpenter for over three decades. In that time I've worked with many different general contractors, some more memorable than others. I can say, without hesitation, that dealing with 1-800-WD has, and continues to be, an excellent experience. From start to finish I know what to expect, have the resources to do the job, and have been paid in full, on time, every time. My only regret is that we didn't connect earlier. Five massive well-earned stars.

How refreshing it was to find a contractor I could trust, who was timely, professional and reasonably priced and an all around nice guy. Chad, of 1800waterdamage remodeled my master bath and gave me a beautifully updated space. He was respectful of my property and kept the surrounding areas as clean as possible with plastic draped over everything and the traffic areas covered so my floors were not damaged.

I had a glass shower re-tiled and the glass reinstalled along with the tub area, new lights, new mirrors and the floor re-grouted. Everything looks great - a very satisfied and pleased customer Thank you very much!

I have nothing but good things to say about the experience I had with this company. From Scott and Chad to Jimmy and Casey to Oz.all were courteous, knowledgeable, efficient, thorough, and kindhearted. I would highly recommend this company! Services Water damage-related clean-up and repair. More