RUI Construction

To Allclean restoration, We will no longer be needing your (lack of) service. It took over 4 months for the required estimates to be sent in to the insurance company. We were told you were waiting for the insurance company's approval, three weeks before you finally submitted them. We were told that your electrician & plumber were scheduled to begin this week.

I cancelled the electrician that I had scheduled to do the job last week. Then we were told you were waiting for the city of Attleboro to approve the permit application. After speaking with the building inspector's office yesterday, they haven't even been applied for yet. The building permit application (not electrical or plumbing) is missing information so will never be approved until you address the omissions.

Your office was clueless about the licenses the building permit required and didn't know if you had them! I can't even fathom how your company isn't familiar with the process for obtaining the required permits & licenses. I have spoken with my parents' insurance company and will look for a storage unit to have Mom's possessions moved to. I will let you know as soon as possible.

Could you please send us an invoice for work done. I will have their insurance adjuster look it over. Please do not include cost for your contractor to NOT fix their furnace. You were aware that the fan was still not cycling & running constantly. (The problem that was supposed to be fixed!) You also said that it was popping the circuit breakers, which it did not do before!

It was your responsibility to have the contractor you hired make it right. You told me you would have him come back when the job was done & ready to be inspected. That will not be happening. If you signed off on a job that wasn't done, that's between you & your contractor. Apparently, Rui just spoke to my husband and told him he didn't care about losing the job because you were too busy for this job anyways.

You accepted the job from Jeff Lace 5 months ago! I will definitely be filing a complaint against your company. What a horrible way to treat my elderly parents! I cannot believe you would subject such elderly people to so much unnecessary stress. I'm ashamed for you! Sincerely, Pam Newman

I've never personally used their service, but I had an unpleasant encounter with one of their employees. The gentleman was traveling to a site in the Auburn neighborhood of Cranston. He was behind us driving in Pontiac Ave - a posted 25 MPH area. We were going 35 and he decided to tailgate, drive recklessly behind us, flail his arms, give us the middle finger. I'd be cautious about allowing someone like that in my home.

Our insurance sent this company out. Dean was professional, timely, caring, excellent communication throughout. The mason team also that came with him got the job done and yes, we will be using them again.

They did the Siding on my house which is pretty big and was done with in a few days and it looked really nice! over all they where kind and friendly you can still go on with your everyday activeness with out them judging or staring at you! they start pretty early so they dont have to do it to late so you can sleep with out noise! Please Rate this company 5 stars!

Very disappointed! First time they came to my home said the job was completed. Two days later it rained out the rain came threw my roof again. The third time said the roof was completed again! Omg the rain came threw again! This company was paid by my insurance in full! This is a horrible company. Please do not use them!

Had a flood after a water heater leaked and emptied in our finished basement. All Clean did a fantastic job removing the damaged carpet, asbestos backing and drying out the floor and walls. All Clean then worked with our insurance company to install beautiful new flooring. I would reccomend All Clean for any emergency.

I would never recommend All Clean Restoration or their construction company RUI. We had a water issue which was dealt with separately and All Clean came in and provided an estimate for repairs. After they opened up my ceilings and two other rooms, they assured me the repairs would be made and put back as it was. This was Dean. Once he brought Matt in to assess the work to be done, they decided they were not going to so the job.

I was appauld that they opened up ceilings and walls unnecessarily and then opted not to complete the job. Matt felt that two layers of insulation was not required but yet that is what was there. Never ever have I had this happen to me. Don't let it happen to you.