Spinieo

Spinieo installed a paver patio for us about 10 years ago and I reached out to them last June to discuss pricing to repair some settlement issues and for an expansion project on our existing walkway. They canceled the appointment the morning of our meeting, told me I could reschedule for later in the week, and then never returned my calls. I have followed up numerous times and they will not even return my calls and texts. Very disappointed in their lack of customer service.

Spinieo and "Frank" provided some of the worst customer experience i have ever received. Very unprofessional, would not recommend wasting your time. Had to take off from work for them to come out and do a quote, which is fair. However, I guess my job was not important enough, Frank refused to respond to several inquires and have still yet to get a response. Stefanie Maus, the bookeeper, was very nice and helpful setting up the original appointment.

Don't bother hiring for drainage work, they don't have the right experience, personnel and/or equipment. I hired them to grade the entire perimeter of my property, the job was thousands of dollars. Here's what I ended up with: - Sections of the property not properly graded, water doesn't flow at all - The vast majority of the install was done too close to the surface, so with a heavy rain, entire sections of the drainage are bursting out of the ground due to the volume of water. - Another result of the drainage being installed too close to surface - grass will not grow on top of it.

Instead I have long strips of dirt along the entire run of the drainage install. Here's what I did to try and get the problems rectified and the result: - Told Spineo sales guy and their excavator that some spots were not properly graded. In typical "the homeowner doesn't know what he's talking about" fashion, they ignored me and went ahead with completing the install anyway. - Had them back to point out the grading issues, a promise that it would be fixed, it hasn't. - Called about the issues with draInage bursting open during heavy rain.

They came out, and this is the best part - they suggested that river rock that they installed as a means to slow down water flow onto an adjacent property was somehow causing the problem and suggested that I had installed the river rock. I reminded them that IT WAS THEIR SALES GUY who made the recommendation and they installed the river rock. I also pointed out that the section where water is bursting through was too high above grade. "Nope", was the response I got, "that's not it". Idiotic.

The only saving grace for me, I withheld a small payment due to Spineo and advised they would get it when the repairs were made. Not surprising, they haven't come back to do the repairs, nor have they asked for payment of remaining monies owed. Lastly, good luck getting them to respond. The only way to get action is to hound them, repeatedly, over-and-over with emails and texts. Pics and link to video below in case helpful.

As director of Engineering I have been using Spinieo Contractor at several of our condominium buildings for exterior repairs such as; brick wall demolition and rebuilding the wall with cinder block, brick pointing, sealing, cleaning and repairs as needed to correct water leakage issues into the units. These project were completed by both swing scaffold and lift trucks. Spinieo Contractor has also completed water proofing repairs to the concrete structural slab by removing and replacing the finished concrete after installing the new water proof coating. Working with Chris Spinieo and his team of employees has made my job managing construction projects much easier.

I contacted Spinieo in reference to a drainage issue on my property that I was hoping to hire them for. They set me up with Frank, one of their project managers, who came out and provided an estimate for the work. At that point, I was intending to hire their company to do the work; however, Frank was very difficult to reach. I had sent emails, voicemails, and even texts that went completely ignored over the course of a month.

Due to the expense of the project, I felt unsteady hiring a company that could not even respond to simple inquiries on planned projects, so I went with another company. I am very glad that I did, as it turned out that Spinieo's proposed solution was likely not going to be a good long term solution. I spent more going with another company, but am very happy that I did, as their work was much more involved than Spinieo wanted to be.

I gave the 2 rating, rather than 1, in giving them the benefit of the doubt that perhaps they do good work, and just aren't good communicators. I don't know about you, but I don't want to spend thousands of dollars on a project and be unable to speak with the project manager.

The have worked with Spinieo over the last few years on various projects on the different properties I manage. Chris and Frank are very professional. Working with many contractors and vendors it's nice to have one you know is reliable and trustworthy. Their crews are friendly and hard working - I never have to worry about them being alone on job-sites.

Each job has always been followed through until the end. I have always been satisfied with all of the work completed. Our most recent project- loading dock resurfacing, added steps and ramp came out beautiful, I could not be happier!

My experience with Spinieo was above average, in terms of professionalism, timeliness, and workmanship! Not only did they install a new patio, they also complimented the space with beautiful flowers and shrubbery alongside the outside rail. I got the patio done in Spring, and got plenty of compliments throughout the summer season of parties and barbecues!

Time and time again, I have recommended them to friends and family. I am planning to have Spinieo pave my driveway this year, and I am confident that the quality of work will be on par with my past experience!

I hired Spinieo Inc to come out and re-sand our hard scape and caulk the coping around our pool. The experience I had with them was professional and done in a timely manner. Chris made sure to get over to my home and get me a quote in a timely manner and was able to start the job rather quickly (which was nice since summer is coming). They did an wonderful job. My hard scape looks brand new. I would highly recommend Spinieo Inc. Thanks Chris and Company!

I strongly recommend Spinieo Inc. I had them install a new concrete patio in my back yard along with concrete stairs going up a hill. I had three different contractors bid on the job and they were the most competitive. I was hoping this didn't mean I was sacrificing quality and I can tell you I didn't. They were available on the date I requested and completed the job on time. The workers were courteous, cleanly and meticulous. Strongly recommend them

We have worked with Spinieo Inc. for over 10 years on various projects with my husbands construction company and have had great experiences with them! Spinieo has done over 25 foundations for our various house and addition projects and we would never use another contractor. Their knowledge of the industry, their top of the line equipment, their reliability, and completion of jobs in a timely fashion are just a couple reasons why we have a successful working relationship.

The other big reason is their versatility; they can do masonry, stone veneer, grading, drainage, brick, stucco, the list goes on. We are very happy to be working with Chris and his company after all these years.