Nevada Stairs

Dealing with this company to have our staircase constructed was a challenging experience. Because to Covid, we had to continually postponing the completion of this project. The installer made a number of significant mistakes, the quality of the job was not adequate, and work had to be redone, which caused the length of the project to continue on for much longer than what we were told. We were inconveniencing numerous times with this installation. This is one business that I will never, ever recommend to anyone.

I was very pleased by the service & the installation on our stair railing. Alan was on time & was really fast with doing the measurements & got the proposal the same day. I told him I wanted something very simple & he was able to work with my budget. Tina, the GM, came by a few days later and gave me some options that I had for the design of the stair railing.

She also went through the paper work with me for me to sign. And she gave my boys some wooden cars that is made for a non-profit organization that NV Stairs donates to. It was very kind! Our installer and finisher did an amazing job on the stair railing. I'm very happy with it & now feel safe with a railing on our stair well. I will be recommending NV stairs to anyone who needs this kind of work in their home!

Complete removal of old handrail and spindles and replaced with a more contemporary look. The installer was meticulous! The finish product is amazing. Services: Installation, Staircases

Nevada Stairs designed and installed our staircase in a timely manner with high attention to detail. The designer, Tina, spent time with us to determine what we wanted and suggested designs that would fulfill our vision. She carefully measured the stairs and listened to us. The installer, Alex, worked diligently to install the stair caps and spindles so that the end result was that of a master craftsman. Covid protocols were enforced. We are delighted with the end result. We highly recommend Nevada Stairs.

Pleased with staircase design and install. Had a few minor hiccups that were remedied immediately. Nevada Stairs promised a quality product and advised they would make sure I was satisfied. They held true to their word, were professional and very responsive! Would hire again and refer to others. Services: Installation, Staircases

Not to often I leave a review. But this company did a outstanding job. Never seen such craftsmanship as I did with this installation. My staircase is just beautiful. I recommend this company for your staircase. Services: Installation, Staircases

I had a small stair railing request that I emailed to Allen Morgan who responded in a few hours. Although their company doesn't handle such small jobs, he did offer his expertise on our plans and helped us refine our request going forward. Kudos to Nevada Stairs.

Terrible products and customer service. Allen and the whole team are rude. Rail systems are poorly designed. Waste of time any money working with these people.

So happy with Nevada Stairs, from the initial contact with Allen and designer Tina, along with their entire team the focus was always on our project and needs. They were terrific to work with, communication was excellent. My new stairs look amazing! Highly recommend!

Allen, You and everyone we dealt with on your team, Tina, Anita, Alex and Chris were nothing short of amazing! Everyone walked the customer service talk with the utmost integrity! We could not be more pleased with the product as well! You don't have tradesmen, you have CRAFTSMEN and it SHOWS! Please, please, please, take a moment to share our satisfaction! They truly are gems!

Bought our house in Las Vegas back in 1999. It was newly built so we are the first and only owners of the house. Needless to say it was time to renovate the staircase. Nevada Stairs did an excellent job from beginning to end. I pretty much knew what I wanted my stairs to look like, Nevada Stairs made it a reality. Alan and Tina took the time to guide me through the process. Alan explained and educated on the different woods available for example maple, cherry, oak. Tina helped me choose the correct color stain and what each stain would look like on what wood.

They explained to me what was going to be done and how it was going to be done. The construction person did a great job cleaning up everyday before he left. He also answered any questions we had during the process. My new staircase took 4 days to complete and I could not be more satisfied. My staircase turned out gorgeous. It gives my house a totally new look, it's like a model home. Thank you Nevada Stairs!

Nevada Stairs from start to finish were excellent. Our home was built in 1995, and the stairs needed a renovation desperately. I had gotten a few quotes, and I liked the responsiveness and professionalism from Allen in terms of my quote. The next step of the project was picking the color and the style of my steps. Tina was so helpful and amazingly patient with me while the choices were being decided upon. Getting new stairs is a big choice and a big investment, so they need to be install with true craftsmen. Alex was impeccable on the details and installation. My stairs are a showstopper as you enter my house. Thanks to Allen, Tina and Alex!

We are 100% satisfied with the remodeling of our stairs that they did. They showed up on time, were very pleasant and professional, and the final project was nicer than we had expected. We HIGHLY recommend NV Stairs. -Robert and Samantha

I can not say enough positive comments about my experience with Nevada Stairs. From the quote, the dismantle, fabrication, install, follow-up and billing it has been a near perfect experience. The craftsmen that installed my very large and challenging stair railing was by far the best person I have hired in my 25 years living in Las Vegas. You won't be disappointed if you hire Nevada Stairs! It is truly the best money I have ever spent to upgrade my home.

Nevada Stairs is an AWESOME company! Our new stairs are spectacular! We've been sharing pics with friends and family and everyone is so impressed! Nevada Stairs provides excellent quality workmanship and their staff are very professional, and accommodating. Staffers Alex and Chris adhered to the COVID mask mandate/distancing and were very conscientious regarding cleaning their work areas. Additionally, Jeff was very quick to answer all our questions, provided suggestions and immediately addressed any issues we had during the installation and finishing process. We definitely recommend NV Stairs!

I found Nevada Stairs by looking on the internet and I got very lucky! If there was an option of scoring higher, I would give it! Their team is very professional and very knowledgeable. Allen, was the first person we met who came to our home and gave us the quote. He was awesome at communicating and getting back with us on the same day. Jeff, came out to take measurements and get the ball rolling, he is a really nice guy! Alex, was our installer and he did an amazing job at removing our old spindle railing, and installing our new railing.

He is a very hard worker, well organized, and he did an excellent job! My husband and I enjoyed having him in our home. We worked with Tina on the design part and she had explained everything to me so I understood the entire process. The day Alex started the install I was not home until that afternoon, when I saw the color of the railing it was not what I was hoping for.

They immediately called to talk to me about my options. We agreed to have Alex continue the install and they would have one of their finishers redo it in my home, at no extra charge. Their dispatcher was also very good at communicating and sent me Peter, and his son Josh to do the new finish. They did an exceptional job on prepping my home so everything was protected. Peter communicated with me to make sure he understood what I wanted. I LOVE the color he redid for me! I am a very happy customer! Nevada Stairs Rocks!

From the 1st initial contact with Tina and Allen to the very end. We received nothing but EXCELLENT service. The entire staff is awesome, pricing was great and we appreciated that they considered our time and schedule. While doing the amazing work in our home they treated our home with nothing but respect. Tina took the time to go over everything with us (great personality) and did not make us feel like she was just trying to get another sale.

Our original staircase came with the home, so we wanted a new look. The quality of work that went into building our new staircase is unbelievable. It is absolutely gorgeous and now when we come in through the front door we have such a beautiful masterpiece. It truly showcases our home. They deserve 10 stars and will truly recommend them to anyone any chance we get. Thank you Nevada Stairs!

If it was possible we would give 6 stars instead of 5. From the very first step of meeting with the designer, he was accommodating and very helpful with suggestions. The installers are true craftsmen with the finished project done to perfection. They were punctual and arrived when they said they would be here. They were clean and neat; the area was covered, so no mess and they vacuumed before they left each afternoon.

The finisher was also excellent, making sure it was perfect before he left. We were very pleased with the results of this stairway and would highly recommend this company for any stair project.

Amazing customer service! I called in because I needed to replace a spindle on my stair case. They asked me to take a photo and go to their office. When I got there, they were already waiting for me. I appreciated not having to explain myself again. They were extremely friendly and very knowledgeable about their products. I was in and out in 5 minutes and very happy with their service. I cannot recommend them enough. Its getting tougher these days to find a business with such a personal touch.

Art from Nevada Stairs was great. He has great customer service and taught me how to maintain the rail on the stairs - I have the modern railing. He had a lady associate with him to help repair the small crack and she also did a good job.

Oh my gosh these stairs changed the entire look of our home! We had old spindle style stair rails and got them replaced with sleek white modern railings with metal bars. They're amazing! Allen and team was sooo quick with the install and offered a great price. Beautiful!