At Laminate Countertops, we offer the best selection of products, laminate and countertop installations, fabrications, and repairs at affordable prices. Our laminate products include over 1,500 colors, more than 20 countertop edge styles, tools, hardware, wood, and much more to choose from. Don't worry if you're not located in or around Houston, TX, we can ship any of our laminate, tools, and countertop products to you anywhere in the United States.Our goal is always to be as knowledgeable, experienced, up-to-date, and professional as possible.
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Reviews (19)
Debbi Shook
May 23, 2022
This company is amazing! I've had several bad experiences recently with independent contractors and big box stores, so it was refreshing to work with a company that is attentive, helpful, and reliable throughout the entire process. Their craftsmanship is excellent. I'm thrilled with my new countertops - they look even better than my expectations.
Martha Guerrero
Feb 25, 2022
Jeff Young
Feb 06, 2022
Jay S.
Dec 25, 2021
Company gave a quote over the phone for removing and installing countertop. They asked me to pay half before which was $177 and I did. They go to install next day and then call and say it will be $90 more to remove counter, I say this wasnt quoted before so they reduce it to $45, ok cool. Then they say it'll be $400 more to reinstall the sink after they remove it! WHY, How?
What did you think I was asking you to do why would I leave the sink out. So I tell them to not do anything and just refund my money because I already had someone else who could do it for the original agreed upon price. They tell me my money will be refunded. The next day nothing! So I call in and they tell me they will process my refund. Well I check my account and they only refunded $67.
I call back and they say they kept the $110 for a trip charge! WOW what? this was never disclosed and how is a trip charge $110 when your location is less than 20 miles away? Are you using jet fuel? How is this fair? I ask to speak to a manager and was told John Lugo the owner would call me and they agreed I shouldn't have to pay for their mistakes.
I have not received a call and the employee told me he doubted that John would call me and I would get a lot of resistance. How is this fair business? So basically accept business, show up jack the price up, don't do any work then keep the deposit or most of it? Little people need help from vultures like this, please! Update- they finally refunded my money but asked me to pay $20 to the installer because they use contractors and they don't pay them!
They only get paid if they do a job. Sorry company! I had to dispute this charge with my bank and the BBB and they finally refunded it so then my bank reversed the funds and then the company after apologizing and begging me to use them in the future tried to bad mouth me to the BBB to save face because they practice unethical tactics. I feel sorry for the contractors who are outsourced by this horrible company and I'm speaking up against them and I won't stop! Scammers!
What did you think I was asking you to do why would I leave the sink out. So I tell them to not do anything and just refund my money because I already had someone else who could do it for the original agreed upon price. They tell me my money will be refunded. The next day nothing! So I call in and they tell me they will process my refund. Well I check my account and they only refunded $67.
I call back and they say they kept the $110 for a trip charge! WOW what? this was never disclosed and how is a trip charge $110 when your location is less than 20 miles away? Are you using jet fuel? How is this fair? I ask to speak to a manager and was told John Lugo the owner would call me and they agreed I shouldn't have to pay for their mistakes.
I have not received a call and the employee told me he doubted that John would call me and I would get a lot of resistance. How is this fair business? So basically accept business, show up jack the price up, don't do any work then keep the deposit or most of it? Little people need help from vultures like this, please! Update- they finally refunded my money but asked me to pay $20 to the installer because they use contractors and they don't pay them!
They only get paid if they do a job. Sorry company! I had to dispute this charge with my bank and the BBB and they finally refunded it so then my bank reversed the funds and then the company after apologizing and begging me to use them in the future tried to bad mouth me to the BBB to save face because they practice unethical tactics. I feel sorry for the contractors who are outsourced by this horrible company and I'm speaking up against them and I won't stop! Scammers!
Angelica Diaz
Oct 27, 2021
Pete Kurtz
Jun 18, 2021
They resurfaced the elevator walls in my office building. They were a bit disorganized with scheuling and missed several appointments but then the job required some flexable scheduling that was not normal. The work was really good except one issue that they took care of that caused them to havecto re-do a section. In the end, the work got done and looks great. They did charge quite a bit for the formica work, but it was unique commercial in an operating elevator and was 1/2 other surface re-fresh options.
Marianna Hammel
Dec 11, 2020
I would definitely recommend Laminate Countertops! Not only were they very affordable, but they were friendly, professional, and informative. We live in a 1960's fixer upper that doesn't look that way anymore. We had completely redone the inside of our house and we left the kitchen for last because it is the most expensive. We had limited time to get this project done and they were at our house the next day to measure and 2 days later to do everything.
They ripped out the existing tile counter tops, old sink and the tile back splash. They then cleaned the place spotless before bringing in the new counter tops! We even purchased some tile at home depot and a sink and they were able to put it all in for us as well. They even dealt with the plumbing with no extra charge. Once everything was finished, they cleaned up, and even called a few days later to make sure everything went well. Any issues that we had they took care of on the spot or made sure to resolve it. Would 100% use them again.
They ripped out the existing tile counter tops, old sink and the tile back splash. They then cleaned the place spotless before bringing in the new counter tops! We even purchased some tile at home depot and a sink and they were able to put it all in for us as well. They even dealt with the plumbing with no extra charge. Once everything was finished, they cleaned up, and even called a few days later to make sure everything went well. Any issues that we had they took care of on the spot or made sure to resolve it. Would 100% use them again.
Chad Miears
Oct 31, 2020
Edward O.
Aug 31, 2020
I've used them in the past with multiple projects and they always did well, however. I called them out on a large remodel project and was very disappointed with the company and its representation. Prior to bidding my job, I obtained job cost, and bid accordingly. Upon final approach to the job, their rep came out and did not take notes or pay attention to the job during our 45 min walk thru.
Upon reviewing the job he repeatedly asked the same questions and constantly kept trying to upcharge the job. It was apparent Laminate Countertops could not handle this job. Perhaps they are only good at small projects. Because of the misrepresentation of their ability and lack of professionalism, I would NOT recommend them to anyone.
Upon reviewing the job he repeatedly asked the same questions and constantly kept trying to upcharge the job. It was apparent Laminate Countertops could not handle this job. Perhaps they are only good at small projects. Because of the misrepresentation of their ability and lack of professionalism, I would NOT recommend them to anyone.
Ubi Because Of Ai
May 26, 2019
Gary Gano
Dec 21, 2018
Fantastic to do business with, a local gem. Well-established business with experienced, knowledgeable, friendly, and helpful staff. No pressure whatsoever. More importantly, their prices can't be beat. They have done four projects for me and not a single issue with anything. Will use again and highly recommend for large or small projects.
Paola
Nov 07, 2018
Staff was great. They were very helpful when it came to our budget. We were able to find the right material according to our budget and they had it ready within 15 minutes of ya ordering and paying. I am very happy we found this business because they had what I needed and didn't have to wait weeks like in Home Depot. Great business. Highly recommended. Hablan espanol asi que ellos pueden darles la ayuda necesaria si es que andan buscando laminado. Altamente recomendados.
Miguel Angel
Jul 31, 2018
Great price way cheaper from every other quote we received. Not sure the ladies name but we talked about what I needed she was able to find a better product from what I was originally asking for and actually saved me a good amount. not many places would do that so I'm impressed by their customer service
Barry S.
Jan 19, 2018
Pleasent voice on the phone calling on day of installation to notify of installation. Installers arrive outside the window given- no notification that they we going to be late. Installers arrived- they proceeded to reposition the already layed cabinets. that's fine. created hole in dry wall and left it after installing, a cabinet door that opened all the way now opens half the way.
Large gaps between side splash and wall. Uneven side splash installation. Did not install additional countertops because they said the cabinets were not installed properly nor did they have the right countertop size for the bathroom. And indicated that I should call the office to reschedule. I suggest that this business invest in a forman that can come to the residence and establish readinesss to install prior to engaging.
Big mess now. this is just really bad business overall. Do not waste your time and resources with this business -have no quality control on the installation. It seems that what they do have is excuses.
Large gaps between side splash and wall. Uneven side splash installation. Did not install additional countertops because they said the cabinets were not installed properly nor did they have the right countertop size for the bathroom. And indicated that I should call the office to reschedule. I suggest that this business invest in a forman that can come to the residence and establish readinesss to install prior to engaging.
Big mess now. this is just really bad business overall. Do not waste your time and resources with this business -have no quality control on the installation. It seems that what they do have is excuses.
Jennifer Childs
Jan 05, 2018
Latasha E.
Dec 28, 2017
Douglas D.
Oct 18, 2016
My wife hired this company to install laminate countertops in our remodeled laundry room. The guy that came out to take initial measurements and give an estimate seemed professional and competent. However, the company sent a different person to install who did not speak English. The installer scratched several walls and ruined expensive wallpaper (manufactured in Germany) during the process.
What is worse is that the counter top around the sink was measured or cut incorrectly and was obviously crooked to the naked eye. We called the company to let them know of our concerns. We were appalled that the manager tried to blame the bad job on the fact that we kindly asked the workers to take off their shoes as they came inside our house. Apparently we were not supposed to ask the workers to take off their shoes because it is a 'safety violation' and compromises the quality of their work.
If this is the case then they should wear shoe covers. Long story short, after over a dozen phone calls from us redirecting them to take accountability for their mistake they finally sent another installer. The second installer said he could not repair the countertop and would have to come another day. Two weeks later, installer number 3 took one look at the crooked countertop and said he does not know who the company hires anymore (apparently this company has a high turnover) or how they are trained but the whole installation was botched.
He had to take off the entire countertop and re-do the job. We asked for some money back to cover the repairs of the wallpaper but the company refused. If you are considering spending your hard-earned money on countertops for your business or home, I suggest you look elsewhere to save yourself the headache.
What is worse is that the counter top around the sink was measured or cut incorrectly and was obviously crooked to the naked eye. We called the company to let them know of our concerns. We were appalled that the manager tried to blame the bad job on the fact that we kindly asked the workers to take off their shoes as they came inside our house. Apparently we were not supposed to ask the workers to take off their shoes because it is a 'safety violation' and compromises the quality of their work.
If this is the case then they should wear shoe covers. Long story short, after over a dozen phone calls from us redirecting them to take accountability for their mistake they finally sent another installer. The second installer said he could not repair the countertop and would have to come another day. Two weeks later, installer number 3 took one look at the crooked countertop and said he does not know who the company hires anymore (apparently this company has a high turnover) or how they are trained but the whole installation was botched.
He had to take off the entire countertop and re-do the job. We asked for some money back to cover the repairs of the wallpaper but the company refused. If you are considering spending your hard-earned money on countertops for your business or home, I suggest you look elsewhere to save yourself the headache.
Saul Gonzalez
Nov 12, 2014
They have a very helpful and knowledgeable staff. One of the girls(sorry I can't remember her name) at the front counter was very helpful. She saw that me and my wife were overwhelmed with all the choices they have there so she helped guide us into a great choice of laminate. The prices are comparable to the big blue and orange stores but they have a greater selection in stock and way more knowledgeable staff. I would definitely buy from the again and recommend them to any one.
Carolyn G.
May 06, 2014